Terms and Conditions

Reservations and payment: A deposit of $500 per person will be required at time of booking. Final payment will be due 60 days prior to the departure date. It is the responsibility of the passenger to determine that final payment reaches Viatur on time. On bookings made within 60 days from departure date, full and final payment will be due immediately upon booking. No booking will be considered confirmed until deposit is received by Viatur.

Passport and visas: A valid passport is required for United States Citizens. Citizens of other countries may require additional documents and should contact consulates of countries to be visited, before departing. The possession of required valid passport and visas is the sole responsibility of the passenger. Viatur assumes no liability for lack of same.

Baggage: Airline regulations allow to check-in free of charge one bag with 50 pounds max weight and 62 linear inches and one carry on bag 20 pounds/39 linear inches. Tour operator allows no more than one suitcase and one overnight bag on the motorcoach tours.

Insurance: Travel Cancellation Insurance is available for your convenience, please inquire with your VIATUR travel consultant or click here for more information.

Prices: Quoted prices can fluctuate depending on exchange rates, and are subject to change without notice. Prices are per person and based on double occupancy. Additional supplements apply to single occupancy.

Accommodations: The Tour Operator reserves the right, if necessary, to substitute hotels. Such substitutions may be made at any time and without prior notice. Viatur cannot be held responsible for substitutions or hotel over-bookings; should such occur.
Whenever a substitution is necessary hotel will be of similar category or better.

Optional tours: Optional tours are offered as a convenience. They are not operated by Viatur, who is not responsible, for their cost or quality.

English-Speaking tour escort: A professional bilingual tour director will accompany our Spain & Portugal tours while traveling by motorcoach. Most tours will operate in both Spanish and English. In the unusual event that a group numbers less than 20 persons, the tour operator reserves the right to operate the tour in minibus or private cars with a driver-escort, or by first class rail transportation.

Hotels: Unless otherwise stated, prices are per person and based on two persons sharing a room with private bath or shower. A limited number of singles rooms are available at additional cost. Triples are not recommended but are available.

Meals and sight-seeing: As indicated in the itineraries. Meals do not normally include beverages except coffee or tea with breakfasts.
Not included in the Tour price: Passport and visa fees, laundry, wines, liquors, mineral waters, mini-bar usage, tips to maids, waiters, chauffeurs and tour guides or any service not specifically mentioned.

Cancellations and refunds:
- Airfare: Airlines impose cancellation penalties on most tickets and some tickets are nonrefundable. VIATUR will pass any ticketing penalties, plus an administrative fee of $100.00 per ticket, on to passenger. Land service penalties are separate.

- Land Services: Cancellations (must be in writing) received more than 91 days prior to departure date will have an administrative fee of $100.00 per person; those received between 90 and 61 days will have a penalty of $500.00 per person; those received between 60 and 31 days will have a penalty of 25%, those received between 30 and 15 days will have a penalty of 50% of total invoice per person; and those received 14 working days or less prior to departure will have no refund. No refunds will be made for "no shows" or for voluntary abandonment of such services as transfers, city tours, meals, accommodations or transportation. If VIATUR cancels a tour due to lack of participation a full refund will be made.

- Important Disclosure: In the event that the Airline, Cruise line or the Tour Operator charge VIATUR a different set of penalties, then those penalties will prevail. In addition, to Airline, Cruiseline or Tour Operator penalties there will always be a $50.00 per person administrative fee for communication expenses incurred to obtain and cancel reservations made by VIATUR on your behalf. None of these penalties are waivable under any circumstances. For your protection, please inquire about penalties applicable to your specific travel arrangements and request a Travel Cancellation Insurance brochure.

Responsibility: Viatur holds itself free of any responsibility for any cause, in all matters connected with hotels, accommodations, sightseeing tours and transportation, whether by air, rail, bus, motorcar, boat or any other means. Viatur and/or its agents will not be responsible for the loss or damage of any of the passengers' belongings. Viatur reserves the right to decline to accept or retain any person as a member of a tour at any time. Baggage and personal effects are the owner's risk throughout the tour unless insured.

Limitations of Liability: Viatur and its agents act only as agents for the passenger's hotels, restaurants, sightseeing and transportation (such as railroad, aircraft, boat, motorcoach, automobile, or any conveyance). Viatur and its agents shall not be responsible or liable for any injury, loss or damage, delay or inconvenience arising out of or in connection with any defect in an vehicle or any act, omission, neglect, accident, error, or default of any company or person engaged in providing such hotel, restaurant, sightseeing, transportation or other services of the tour. Viatur and its agents shall not be responsible or liable for alterations of the tour itinerary or arrangement, if such alterations become advisable or necessary for the comfort or well being of any passenger, or for any reason whatsoever. The right is reserved to withdraw any or all tours or portions thereof. The sole and exclusive responsibility and liability of the airline shall be in accordance with and as limited by the contract of carriage in the passenger's ticket, the applicable tariffs, and provisions of the Warsaw Convention, if applicable. The airline shall not be responsible or liable for any act, omission or occurrence not limited to hotel accommodations, restaurants, guide services and transportation (other than the airline) that are furnished by contractors that are independent and that do not act on behalf of the airline, are not servants of the airline, and with whom the airline does not have any business relationships, as joint ventures or otherwise. Further, the airline shall not be responsible or liable in any way for the accuracy of representations of Viatur and its agents on tour services other than those contained in the brochure. The services of any I.A.T.A. or A.R.C. carrier may be used in the performance of these tours, and references to the airline herein shall be equally applicable to such I.A.T.A. or A.R.C. carrier.